One shared inbox for your entire support team
Auto-assign, track, and resolve customer tickets
Chatbot rules, auto-replies, and after-hours setup
Response times, CSAT, and agent performance reports
Set response time targets and get alerts on breaches
Quick reply templates for faster, consistent support
Connect your CRM, tools and workflows to WA Desk
Connect multiple WhatsApp numbers to one dashboard
Support your customers from anywhere, anytime
Send campaigns and proactive messages to contacts
Honest comparisons and buying guides to choose the right support and WhatsApp software.
A practical comparison of the top WhatsApp helpdesk tools in 2026, and how to choose the right one for your team.