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FREELANCERS & SOLO BUSINESSES

Look professional on WhatsApp, even as a team of one

Keep client chats separate from personal, auto-reply when you’re heads-down, send quotes and confirm bookings, and run everything from your phone.

Rated 4.8 across our suite of business software
Freelancer handling client enquiries professionally on WhatsApp with WA Desk
Booking confirmed
5-star review
98%
messages opened on WhatsApp
< 3 min
average first response
24/7
auto-replies while you work
1 number
just for your business

Your business deserves more than a personal chat

When client messages mix with personal ones, things slip and you look less professional than you are.

The usual way

  • Client chats mixed with personal WhatsApp.
  • Missed enquiries when you’re busy.
  • No after-hours auto-replies.
  • Hard to look professional solo.

With WA Desk

  • A dedicated business number.
  • Auto-replies for FAQs and hours.
  • Quick replies for quotes and bookings.
  • Everything in one tidy inbox.
WHAT YOU CAN DO

Run your client comms like a pro

All the polish of a support team, on your own.

Dedicated business number

Keep work chats separate from your personal WhatsApp.

Enquiries & bookings

Capture every enquiry and confirm bookings in chat.

Quick quotes & replies

Send saved quotes and answers in a single tap.

After-hours auto-replies

Reply instantly even when you’re busy or asleep.

Follow-ups & reviews

Nudge for the next booking and ask for a review.

Work from your phone

Manage it all on the go, no desk required.

THE CLIENT JOURNEY

From first message to five-star review

Handle the whole client relationship on WhatsApp.

01 Capture

Never miss an enquiry

When a new client messages, an auto-reply answers instantly with your hours and next steps, so you never lose a lead just because you were busy.

  • Instant auto-reply to new enquiries.
  • Hours and next steps, even after hours.
Auto-replying to a new client enquiry on WhatsApp
Sending a quote and confirming a booking on WhatsApp
02 Convert

Quote and book in minutes

Send a saved quote and confirm the booking right in the chat, so clients say yes while they’re still keen, no email back-and-forth.

  • Saved quotes sent in a tap.
  • Bookings confirmed in the thread.
03 Deliver

Keep clients in the loop

Share updates, reminders and files as the work progresses, and answer from your phone wherever you are, so clients always feel looked after.

  • Updates and reminders as you go.
  • Reply on the move from your phone.
Sending a project update to a client on WhatsApp from a phone
Following up and asking for a review on WhatsApp
04 Retain

Turn one job into many

Follow up after delivery, ask for a review while they’re happy, and stay top of mind for the next project, all in the same chat.

  • Follow-ups that win repeat work.
  • Review requests at the right moment.
98%
WhatsApp open rate
< 3 min
Avg first response
24/7
Auto-replies
4.8
Across our suite
FAQ

Solo business questions

What freelancers and solo owners ask before moving to WhatsApp.

Yes. You get a dedicated business number, so client conversations stay in one tidy inbox, separate from your personal chats.

Yes. Set up automations to answer common questions and share your hours instantly, so no enquiry goes cold.

Yes. Canned responses let you send saved quotes and answers in a tap, and confirm bookings right in the chat.

Yes. The mobile app lets you reply, send quotes and confirm bookings on the go, synced with the web inbox.

Not at all. WA Desk works for a team of one and grows with you, add a number or a teammate whenever you’re ready.

Yes. WA Desk runs on the official WhatsApp Business Platform, so your business number stays compliant.

Explore more: Automations · Mobile app · Pricing  ·  Ask us in a demo

Run your business on WhatsApp like a pro

See WA Desk for freelancers and solo businesses live, and we’ll help you get set up on your number.

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