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MULTI-NUMBER SUPPORT

One dashboard. Multiple WhatsApp numbers.

Run separate numbers for support, sales, billing or different regions, each with its own inbox, and manage them all from a single, unified dashboard.

Rated 4.8 across our suite of business software
WA Desk dashboard managing multiple WhatsApp Business numbers for support, sales and billing

More numbers shouldn’t mean more chaos

Separate numbers for separate jobs, managed together, not in separate apps.

Without multi-number

  • A separate phone or login for each number.
  • Sales messages land in the support queue.
  • No single view of all your numbers.
  • Reporting means stitching spreadsheets.

With WA Desk multi-number

  • Every number in one dashboard.
  • Each number routes to the right team.
  • Per-number inboxes, one unified view.
  • Reporting combined or by number.
WHY IT WORKS

One platform for all your numbers

Multiple numbers

Connect several WhatsApp numbers, each with its own inbox.

Department routing

Each number routes to the right team automatically.

Regional coverage

Run region-specific numbers from one central place.

Unified reporting

See all numbers together, or break metrics down by number.

CONNECT NUMBERS

Add as many numbers as you need

Connect a WhatsApp Business number for each use case, support, sales, billing, order tracking, via the official API, in minutes, with no technical expertise.

  • Each number on the official WhatsApp Business API
  • Support, sales, billing or tracking numbers
  • Add a new number in minutes
  • No developers required
Your numbers
Support
+91 98xxx xxx10
Connected
Sales
+91 99xxx xxx22
Connected
Billing
+91 80xxx xxx07
Connected
INBOX ROUTING

Per-number inboxes, automatic routing

Every number gets its own inbox, and messages route to the right team based on the number they arrived on, while supervisors keep one unified view across all of them.

  • Separate inbox view per number
  • Auto-assign to teams by number
  • Agents see only their relevant numbers
  • Supervisors get a view across all numbers
Sales · +91 99xxx Sales team
Support · +91 98xxx Support team
Billing · +91 80xxx Billing team
PER-NUMBER AUTOMATIONS

Each number, its own behaviour

Give every number its own greeting, chatbot flow, office hours and canned replies, so your sales line feels like sales and your support line feels like support.

  • Independent chatbot flows per number
  • Custom greetings for each number
  • Different office hours per number
  • Unique canned responses per department
Sales+91 99xxx
Hi! 👋 Looking to buy? I can share pricing and book a call.
Support+91 98xxx
Hi! How can we help with your order today?
SEE IT IN ACTION

All your numbers, one dashboard

Switch between numbers, route to teams and report across them, without ever leaving WA Desk.

WA Desk dashboard with a number switcher for support, sales and billing WhatsApp numbers
HOW IT WORKS

Scale your numbers in three steps

1. Connect your numbers

Add each WhatsApp Business number via the official API.

2. Route to teams

Send each number to the right team, with its own behaviour.

3. Manage centrally

One dashboard, one team, unified reporting across all.

500+
Businesses
50,000+
Tickets resolved
98%
WhatsApp open rate
4.8
Across our suite
FAQ

Multi-number questions

What teams ask before running several WhatsApp numbers.

Ask us in a demo

Multiple, the exact count depends on your plan, with more numbers available as you scale. Each number connects via the official WhatsApp Business API. See Pricing for current limits.

Yes. Every number has a separate inbox view, while supervisors get a unified view across all numbers from one dashboard.

Yes. Messages auto-assign to the right team based on the number they arrived on, and agents see only the numbers relevant to them.

Yes. Each number can have its own greeting, chatbot flow, office hours and canned responses, so each line behaves the way that department needs.

Yes. See combined analytics across every number, or filter by a specific number to compare volume, CSAT and SLA, and spot where to add capacity.

Yes. Each number connects through the official WhatsApp Business API, and we help you set it up during onboarding, no technical expertise required.

Explore more: Integrations · Team inbox · Pricing

Scale your WhatsApp presence without the chaos

See multi-number management live, and we’ll help you connect your numbers.

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